Mydivert.com VoIP

Answers to some Frequently Asked Questions

SIP DID Virtual Numbers
Over 65 Countries Available

Free Incoming SIP Calls
No Setup Fees - Cancel Anytime

Ideal for SIP & VoIP Telephones
Use with Asterisk & FreePBX

Call & Forward Calls Worldwide
Low Cost International Rates

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MyDivert.com Call Forwarding Service - FAQ

Do I have Access to Call Records?
Call records are stored for 12 months and are made available to you via our secure user account area. Information such as source and destination numbers, date and time of each call as well as the duration and cost of the calls are available.

Do you provide a sales invoice
yes, sales invoices and payment receipts are available to download from your account page as pdf files.

What dialing format do you use?
If I was phoning the irish number from within Irleand +353766139xxx what number would i dail?

Answer: 00353766139xxx or 353766139xxx would work.

All outgoing calls should be dialed in the international format format country code+area code+number. You can optionaly prefix 00 if you wish.

Do you have an API available?
Yes, we have an easy-to-use DID API (Application Programming Interface) that is available to our users at no charge. This API may be integrated into your website or application so as to facilitate the purchasing, configuration and maintenance of DIDs by your own customers. Please contact support for further information.

Can I have multiple numbers?
Yes sure, that is one of the great advantages of MyDivert.com.

you can purchase multiple DID for one account, or request the addition of linked accounts if you require additional sip extensions for each number.

discounts for annual payment
Hi, are there any discounts for annual payment or six month payment in advance?

If you manualy renew a DID number 10 times in succession we will add an additional 2 months for you at no charge.

When a number is renewed manualy you receive a 5% discount anyway. The extra 2 months are in addition to the 5% discount.

If you wish to claim the additional 2 months you must notify us via a support ticket so we can then add them.

What is a SIP URI?
URI Means "Uniform Resource Identifier". A SIP URI is used to identify an entity to be addressed via SIP, just like an e-mail address identifies the e-mail recipient. The general format of a SIP URI is user@domain:port

"user" identifies the particular user to address. The user is usualy the extension number, or sip user number, if calls are being sent to an endpoint like a softphone or voip telephone. The user can also be a phone number, if this is supported by the SIP client (sip trunking for pbx).

"domain" can be a fully-qualified domain name or a numeric IP address.

"port" is optional, and if not specified then the standard value of 5060 will be used.
Examples of valid SIP URIs: 442035638753@sip.mydomain.com or user24@13.17.10.22:5090

Instant Activation for Phone Numbers
New phone numbers in the UK or nearly anywhere else in the world are available for use immediately here at MyDivert.com.

Select your country to check available areas and monthly cost.

Open an account in just a minute with €10 calling credit to login and purchase your new phone number. With our automated process your numbers will be activated instantly.


	Other Questions Asked CID set by user device - for pbx trunks How long does my credit last for calls? Can I use my account when I'm in a foreign country? Problems receiving incoming calls Caller ID on outbound Calls How can MyDivert.com keep their rates so low? What is the monthly phone number charge? Do you provide a sales invoice What is the difference between DID and DDI? Is SIP mapping updated in real time ? Which codecs do you support? What is a SIP URI? Do DID numbers Support Callback? Can I Pick any DID Number from a list? Do I Pay Per-Minute Charges? Do you have an API available? Do I have Access to Call Records? Is Porting of Numbers Permitted? Is There a Maximum Call Duration per DID? Do you provide wholesale call termination? How to configure FreePBX Can I peer my DID number to an IAX address What IP address do you send calls from How to call Gizmo with a DID number Buy numbers for your VoIP service How to call my Free World Dialup account Do the DID numbers display Caller ID What is MyDivert.com? Example - forwarding Calls to Hong Kong What is a Virtual Phone Number? Do I need internet or any device? Can I have multiple numbers? Making outgoing calls Are the phone numbers individual? Instant Activation for Phone Numbers Call forwarding only when unavailable? What dialing format do you use? charges for incoming calls Can I purchase toll free numbers? discounts for annual payment

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MyDivert.com voip call forwarding - FAQ

Mydivert.com VoIP

Answers to some Frequently Asked Questions

SIP DID Virtual NumbersOver 65 Countries Available

Free Incoming SIP CallsNo Setup Fees - Cancel Anytime

Ideal for SIP & VoIP TelephonesUse with Asterisk & FreePBX