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Answers to some Frequently Asked Questions

SIP DID Virtual Numbers
Over 65 Countries Available

Free Incoming SIP Calls
No Setup Fees - Cancel Anytime

Ideal for SIP & VoIP Telephones
Use with Asterisk & FreePBX

Call & Forward Calls Worldwide
Low Cost International Rates


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My Divert - Cheaper than Skype
My Divert My Divert Call Forwarding Service - FAQ

Do the DID numbers display Caller ID
99% of the DID numbers do carry good CALLER ID for inbound calls. i.e. they will correctly pass the CID number of the person who is calling the DID number. We can't guarantee caller ID for all countries or areas. In particular Singapore and Malaysian DID carry poor inbound CID at this time (march 2010).

CID for outbound calls is set by our server according to the settings you choose. The CID displayed on outbound calls is a completely seperate issue from inbound CID on your DID number.

Do you have an API available?
Yes, we have an easy-to-use DID API (Application Programming Interface) that is available to our users at no charge. This API may be integrated into your website or application so as to facilitate the purchasing, configuration and maintenance of DIDs by your own customers. Please contact support for further information.

Buy numbers for your VoIP service
Buyers can buy DIDs for their VoIP services such as internet telephones or other VoIP related products.

Geographical DID numbers purchased at can also be used with your own SIP provider. Simply update your phone number SIP settings from your MyDivert user account.
All incoming calls will then ring to your chosen SIP without diversion.

discounts for annual payment
Hi, are there any discounts for annual payment or six month payment in advance?

If you manualy renew a DID number 10 times in succession we will add an additional 2 months for you at no charge. This discount is for a 12 months advance subscription.

When a number is renewed manualy you receive a 5% discount anyway. The extra 2 months are in addition to the 5% discount.

If you wish to claim the additional 2 months you must notify us via a support ticket so we can then add them.

Do I need internet or any device?
No, a big difference between our system and VOIP (Vonage, Lingo, etc) is that with you donít need to install complicated devices and configure them, you simply log into your account and set your ring-to number.

All you need is a telephone or mobile to receive the calls!

Call forwarding only when unavailable?
i need forward my calls only when the sip device is down or disconected, that is possible?

Yes, you can choose to forward all calls, or just when unavailable or busy.

Can I purchase toll free numbers?
We are not supplying toll free numbers at the moment.

How to call Gizmo with a DID number
Gizmo Project is a software and service by

It offers free SIP accounts and software to make and receive free peer to peer calls.

The following will show how to make a number work on your GizmoProject client.

  • Go to and download the software.

  • Login to your account, and click on the Phone Numbers page link.

  • Change the SIP / IAX setting for your number to CUSTOM SIP with (replace yourgizmoid).

  • Call your DID number.

  • Your Gizmo project client should ring.

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    Other Questions Asked

    CID set by user device - for pbx trunks
    How long does my credit last for calls?
    Can I use my account when I'm in a foreign country?
    Problems receiving incoming calls
    Caller ID on outbound Calls
    How can keep their rates so low?
    What is the monthly phone number charge?
    Do you provide a sales invoice
    What is the difference between DID and DDI?
    Is SIP mapping updated in real time ?
    Which codecs do you support?
    What is a SIP URI?
    Do DID numbers Support Callback?
    Can I Pick any DID Number from a list?
    Do I Pay Per-Minute Charges?
    Do you have an API available?
    Do I have Access to Call Records?
    Is Porting of Numbers Permitted?
    Is There a Maximum Call Duration per DID?
    Do you provide wholesale call termination?
    How to configure FreePBX
    Can I peer my DID number to an IAX address
    What IP address do you send calls from
    How to call Gizmo with a DID number
    Buy numbers for your VoIP service
    How to call my Free World Dialup account
    Do the DID numbers display Caller ID
    What is
    Example - forwarding Calls to Hong Kong
    What is a Virtual Phone Number?
    Do I need internet or any device?
    Can I have multiple numbers?
    Making outgoing calls
    Are the phone numbers individual?
    Instant Activation for Phone Numbers
    Call forwarding only when unavailable?
    What dialing format do you use?
    charges for incoming calls
    Can I purchase toll free numbers?
    discounts for annual payment
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