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Mydivert.com VoIP

Answers to some Frequently Asked Questions

SIP DID Virtual Numbers
Over 65 Countries Available

Free Incoming SIP Calls
No Setup Fees - Cancel Anytime

Ideal for SIP & VoIP Telephones
Use with Asterisk & FreePBX

Call & Forward Calls Worldwide
Low Cost International Rates

 

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MyDivert.com Call Forwarding Service - FAQ


Do you provide a sales invoice
yes, sales invoices and payment receipts are available to download from your account page as pdf files.

Do the DID numbers display Caller ID
99% of the DID numbers do carry good CALLER ID for inbound calls. i.e. they will correctly pass the CID number of the person who is calling the DID number. We can't guarantee caller ID for all countries or areas. In particular Singapore and Malaysian DID carry poor inbound CID at this time (march 2010).

CID for outbound calls is set by our server according to the settings you choose. The CID displayed on outbound calls is a completely seperate issue from inbound CID on your DID number.

Do I need internet or any device?
No, a big difference between our system and VOIP (Vonage, Lingo, etc) is that with MyDivert.com you donít need to install complicated devices and configure them, you simply log into your account and set your ring-to number.

All you need is a telephone or mobile to receive the calls!

What dialing format do you use?
If I was phoning the irish number from within Irleand +353766139xxx what number would i dail?

Answer: 00353766139xxx or 353766139xxx would work.

All outgoing calls should be dialed in the international format format country code+area code+number. You can optionaly prefix 00 if you wish.

Are the phone numbers individual?
Yes, MyDivert.com provides unique phone numbers to each customer and the number will belong to you for as long as you want it.

If an account at MyDivert.com is closed the associated phone numbers are deleted from our system.

Is There a Maximum Call Duration per DID?
There is no maximum limit on call duration for the DID numbers.

If you are experiencing cut, or dropped, incoming calls please open a support ticket from your account area.


Can I peer my DID number to an IAX address
Yes. We can send calls using SIP or IAX protocol.

What is a Virtual Phone Number?
A Virtual Phone Number is a telephone number that forwards incoming calls to a pre-set telephone number chosen by the client.

For example, a company located in China can have a phone number in Los Angeles. Virtual Phone Numbers are very popular among Call Centers, which are physically located in one country, when in fact they really work in another. International virtual phone numbers are also popular with people currently residing in a foreign country, giving their family members and friends a virtual phone number so that they can contact them at a local call price rate.

Frequently, the subscriber can easily set the Virtual Phone Number to forward calls to different telephone numbers (both landlines and mobile phones) depending on his or her preference. For example, on work days incoming calls can be set to be forwarded to one's workplace, but on weekends to one's mobile phone.

Select from the countries available here : VoIP Virtual Numbers

 
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Other Questions Asked


CID set by user device - for pbx trunks
How long does my credit last for calls?
Can I use my account when I'm in a foreign country?
Problems receiving incoming calls
Caller ID on outbound Calls
How can MyDivert.com keep their rates so low?
What is the monthly phone number charge?
Do you provide a sales invoice
What is the difference between DID and DDI?
Is SIP mapping updated in real time ?
Which codecs do you support?
What is a SIP URI?
Do DID numbers Support Callback?
Can I Pick any DID Number from a list?
Do I Pay Per-Minute Charges?
Do you have an API available?
Do I have Access to Call Records?
Is Porting of Numbers Permitted?
Is There a Maximum Call Duration per DID?
Do you provide wholesale call termination?
How to configure FreePBX
Can I peer my DID number to an IAX address
What IP address do you send calls from
How to call Gizmo with a DID number
Buy numbers for your VoIP service
How to call my Free World Dialup account
Do the DID numbers display Caller ID
What is MyDivert.com?
Example - forwarding Calls to Hong Kong
What is a Virtual Phone Number?
Do I need internet or any device?
Can I have multiple numbers?
Making outgoing calls
Are the phone numbers individual?
Instant Activation for Phone Numbers
Call forwarding only when unavailable?
What dialing format do you use?
charges for incoming calls
Can I purchase toll free numbers?
discounts for annual payment
 
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MyDivert.com voip call forwarding - FAQ