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How to Use Mydivert.com

Make & Receive Low Cost Telephone Calls Anywhere

SIP DID Virtual Numbers
Over 65 Countries Available

Free Incoming SIP Calls
No Setup Fees - Cancel Anytime

Ideal for SIP & VoIP Telephones
Use with Asterisk & FreePBX

Call & Forward Calls Worldwide
Low Cost International Rates

 

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Opening a New Account


When you open a new account with MyDivert.com the account is created with €10 prepaid account credit. This account credit will be available for virtual number purchases and call charges. You can purchase additional credit and top-up the account anytime from your account page.

All payments are securely processed and protected by Pay Pal, the world's leading online payment solutions provider. You do not need to have a paypal account to make payment with your credit card using the paypal system. MyDivert.com does not see, store or have access to any of your credit card or paypal information.

To prevent the cases of credit card fraud, and guarantee secure shopping process for our customers, all new account orders are manually screened. Before your account can be activated you may be asked to supply additional information to verify the authorisation of your paypal payment.

International Call Forwarding - How it Works


At MyDivert.com you can buy a Local Telephone Number and have your calls forwarded to any other phone number, worldwide. You can buy a virtual number in any country where numbers are available and direct callers who dial that number to ring your mobile phone, business line, home, or any other phone internationally. Call history and call credit balance can be viewed by logging into your account anytime. Details including duration, date and time of each call and cost are provided.

Changing your 'ring to' number


You can easily change the phone number that you want to ring when someone calls your number by logging in to your account. See the section named Call Forwarding Settings on your account page and click Manage Settings. You should now enter the forwarding destination in international format begining with country code, select the forwarding mode, and click Update. The changes takes place in 'real time' and the forwarding is instantly active.

Changing your 'ring to' number

How to Use with a Softphone or SIP Device


Once you are logged into your account you will be able to find your SIP account information on the account page. This will provide you with the settings you require to configure your softphone or VoIP SIP device. There is a [help] link which provides additional information and device status which will display information regarding the device registration status.

SIP Account

If you are using a PBX such as Asterisk you may want to enable the SIP trunking service for inbound DID calls. Please contact the Support Desk from your account area to do this.

How to Add a Virtual Phone Number to the Account


From your account page you should click the button Phone Numbers and then Purchase Phone Numbers. This will then display lists of available countries and area codes. The virtual numbers are ordered by clicking th link Purchase number.

Purchase Virtual Number
 
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Frequent Questions


Can I purchase toll free numbers?
discounts for annual payment
charges for incoming calls
What dialing format do you use?
Call forwarding only when unavailable?
Instant Activation for Phone Numbers
What is MyDivert.com?
Are the phone numbers individual?
Making outgoing calls
Can I have multiple numbers?
Do I need internet or any device?
What is a Virtual Phone Number?
Example - forwarding Calls to Hong Kong
Do the DID numbers display Caller ID
How to call my Free World Dialup account
Can I peer my DID number to an IAX address
Buy numbers for your VoIP service
How to call Gizmo with a DID number
What IP address do you send calls from
How to configure FreePBX
Do you provide wholesale call termination?
Is Porting of Numbers Permitted?
Do DID numbers Support Callback?
Do I have Access to Call Records?
Do you have an API available?
What is a SIP URI?
Which codecs do you support?
Is SIP mapping updated in real time ?
What is the difference between DID and DDI?
Is There a Maximum Call Duration per DID?
Do I Pay Per-Minute Charges?
Can I Pick any DID Number from a list?
Do you provide a sales invoice
CID set by user device - for pbx trunks
How can MyDivert.com keep their rates so low?
What is the monthly phone number charge?
How long does my credit last for calls?
Can I use my account when I'm in a foreign country?
Problems receiving incoming calls
Caller ID on outbound Calls
 
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My Divert My Divert
   
   
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